NTRODUCTION

The triage queuing system is the hospital triage queuing system, a branch of the hospital queuing system.

With the rapid development of electronic information products and intelligent products, as well as the increasing requirements of human life on the service environment and service efficiency, the concept of queuing system came into being.
The hospital triage queuing system is a queuing system specially designed for hospital visits. It greatly improves the service environment of the hospital, brings a quiet consulting room space for doctors to diagnose the condition, and brings one-to-one service to patients. , It also avoids the patient’s condition privacy issues and so on.
The triage queuing system can also be combined with the hospital’s HIS system to provide convenience for the hospital’s unified management of patients.
The triage queuing system of Laibang Hospital is dedicated to the queuing of the triage of the hospital, which can effectively improve the service environment and improve work efficiency.

 System Components

It is mainly composed of triage and ticket collection software, printer, main control box, caller, display screen, speaker, etc.

 Queuing process

1. Ticket collection for patients: At the triage table, the guiding nurse will pick up a ticket with the number or name, the number of people waiting, the time, the department and other information. 2. Rest and waiting: Hold the number ticket and wait in the rest area, and pay attention to the information on the display speaker.
3. The doctor presses the key to call the number: After seeing a patient, the doctor presses a call button to call the patient.
4. The patient visits the clinic: According to the information of the display speaker, go to the designated clinic to enjoy one-to-one consultation service.

● The operation computer directly controls the number calling system, display system, voice system and ticket printing, and can simultaneously display the current system working status.
● Doctors can be selected according to the patient’s requirements, and patients can be arranged in a balanced and reasonable manner according to the current waiting status. Special patients can be given priority. If the number needs to be modified, the doctor can be reselected, and the original number should be retained. Maintaining the fairness of the queue can truly make patients feel quality services.
● You can enter the doctor’s information at any time as needed.
● You can modify or delete the doctor’s information at any time.
● It can be changed as needed to allow patients to directly pick up tickets and queue up or use hospital HIS system registration information to queue up; patient names can be displayed; patient names can be called.
● Direct thermal line printing, the printed number ticket is clear, and the content can be edited.
● After a power failure, all data can be automatically saved, and the system will not be affected when the power is received.
● At the same time, add a large number of statistical reports for the relevant departments to consult, make statistics, analyze, and research….

ADVANTAGES

Smart Healthcare

Convenient & Fast