INTRODUCTION
The queue number call machine is popularly called queue machine,number collect machine or number call machine,its professional name is queue management system.
It is a high-tech product which integrates computer technology, network technology, multimedia technology and communication control technology, and can effectively replace customers in queuing.
The system can automatically track the status of each service queue and adjust it. Operators can monitor and manage system status remotely. It is suitable for all kinds of window service industries. At home and abroad, it has been widely used in banks, hospitals, securities insurance companies, government service centers, public security, industrial and commercial taxation, vehicle management, Technical Supervision departments, letters and visits and other departments. Various customer service centers, 4S stores, catering, enterprise after-sales service centers and other service places.
Queuing Process
1. Ticketing: Customers take a ticket number with the number, waiting number, time, type of business, etc.
2. Rest and Wait: Hold the number ticket and rest in the rest area and pay attention to the screen speaker.
3. Keyboard Call: After a business is completed, the staff members press the next button on the caller.
4. Go ahead and do it: When calling, you can enjoy one-to-one service according to the information of the display speaker to the designated location.
FEATURES
1.Good quality and excellent after – sales service which will save cost
2.Sophisticated technology,ergonomic design and easy to use
3.Ultra clear display
4.High quality dual channel speaker
5.Stable queueing system has perspicuous interface and extensive application,suitable for everyone
6.Solid base and small space required
SPECIFICATION
Components | Specification |
Computer | Industrial Mainboard: H81; CPU: 3.2GHz, Intel Core i3 Memory: support Max 8GB 1600/1333MHz DDR3L/1.35V SDRAM; SSD 250GB; RAM 4G; Industrial computer cabinet with power supply; Required ports (Serial, USB, VGA, DVI, etc.) to connect all the devices; Two 10/100 Mbps or higher Ethernet network cards with RJ45 ports; (More sizes and types of PC available upon request) |
Monitor | TFT LCD : 15, 17 or 19 optional Brightness: 300~1200nits Contrast: 450:1~1000:1 Resolution:15 1024*768 17 1280*1024 19 1280*1024 More sizes between 20″~46″ upon request |
Touchscreen | Capacitive Touch : 15 17 19″ Resolution : 4096*4096 (More types of touchscreen available: capacitive, resistive or IR optional) |
Input Device | 3DES Metal EPP : 16 keys, waterproof, dustproof, vandal proof |
Speaker | Multimedia : Left-right bi-channel amplified output |
Enclosure | ColdRoll Steel : Steel powdercoated front Powercoated backcover |
OS&Drivers | Windows XP+SP2 (WINCE, Linux, Unix, WIN2000) and all related drivers available |
Packing | Bubble Foam, carton, wooden case |
Other Optionals : UPS, Video Camera, Alarm System, Barcode Scanner,Track Ball, Photo Printer, Cash Acceptor, Card Dispenser, Check Acceptor, Infrared, Bluetooth, PSAM Card, etc. |