The advantages of self-service touch screen monitoring inquiry kiosks, self-service kiosks and POS terminals mainly include the following aspects:
Improve efficiency: These self-service equipment can be directly used by customers to complete the required services in a short time without waiting in line and manual intervention, which greatly improves the efficiency of service handling.
Ease of management: through real-time monitoring of behavior, better management and maintenance of self-service equipment, such as self-service touch screen monitoring and inquiry kiosks, is conducive to ensuring its normal use and prolonging the life of equipment; and for POS terminals, it is convenient for managers to monitor equipment transaction flow Viewing and statistics can help refine operations.
Improve user experience: The graphic introduction and operation demonstration of these devices are usually simple and intuitive, very easy to use, and the service is provided around the clock and 24 hours a day, providing guests with a more convenient and meticulous service experience.
Reduce costs: The use of self-service equipment can not only reduce the subsequent labor costs caused by manual operations, but also save a certain amount of space and resource costs, and achieve more efficient resource allocation.
Data collection: These devices use cloud servers to record and store customer data, which facilitates data analysis to provide support for corporate decision-making, so as to better promote and increase consumer stickiness, and establish and improve consumer portraits.
Post time: Sep-01-2023