The advantages of interactive information hotel electronic touch screen terminal self-service kiosks are in the following aspects:
Improve customer service experience: interactive information hotel electronic touch screen terminal self-service kiosks can provide customers with faster and more convenient services, such as placing orders, inquiring about orders, inquiring about scenic spot information, printing invoices, etc., so that customers can find what they want in the shortest time The services and information that are needed, without the need to consult and communicate with personnel, thus greatly improving the customer service experience.
Reduce the labor cost of the hotel: being able to complete the operation by itself means that fewer hotel staff can be used, saving time and cost while avoiding the tedious and repetitive work of the service staff.
Multifunctional application: In addition to hotel services, this type of terminal is also integrated with various applications, including specific industry application software such as tourism, transportation, catering, shopping, etc. This multifunctional and cross-field feature increases the self-service of hotel electronic touch screen terminals. The practicality and value of the machine.
Data statistics and analysis: The electronic touch screen terminal self-service machine automatically records and saves data on every operation. These data can be used to understand customers’ consumption habits, service needs, historical orders, etc., so as to provide decision-making reference for hotels and better formulate marketing strategies.
Humanized interaction design: Humanized interaction design makes the device more convenient and quick to use, such as the screen has touch, zoom and slide functions, equipped with high-definition display and voice assistant, etc.
In short, interactive information hotel electronic touch screen terminal self-service kiosks have unique advantages in improving customer service experience, reducing hotel labor costs, supporting multi-functional applications, providing data statistical analysis, and humanized interaction design, which can help hotels improve customer satisfaction increase operational efficiency and revenue growth.
Post time: Jun-17-2023