The application of hotel self-service machines in the hotel lobby or lobby can provide the following functions:
Self-service check-in: Guests can check-in on their own through the self-service machine, including filling in personal information, selecting room type, handling payment, etc.
Room inquiry and reservation: Guests can inquire about currently available room information through the self-service machine and make direct reservations.
Check-out: Guests can use self-service machines to handle check-out procedures when leaving the hotel, including settling bills, refunding deposits, etc.
Room card issuance: The self-service machine can be equipped with a room card issuance machine, and guests can obtain the room card by themselves when checking in.
Quickly check room status: Guests can check the cleaning status of the room, service needs, etc. through the self-service machine.
Other functions: Self-service kiosks can also provide some additional functions, such as checking hotel facilities, booking restaurants, calling taxis, etc.
The market potential of hotel self-service machines is huge, especially suitable for large hotels, chain hotels and other places with high demand. As people’s demand for self-service increases, hotel self-service machines will become an important trend in the hotel industry. Hotels can improve customer experience, improve processing efficiency, and reduce labor costs by introducing multi-functional self-service machines.
Post time: Oct-09-2023