With the continuous advancement of informatization construction, self-service government affairs inquiry terminals have become one of the infrastructures of many government departments. Self-service government inquiry terminals can provide residents and enterprises with convenient and fast services, and have many advantages:

Improve efficiency: the self-service government inquiry terminal can realize very efficient automatic inquiry and feedback. Through the self-service terminal, residents and enterprises can obtain the required information in a timely manner without spending too much time waiting or going to the government department for on-site processing. This reduces application processing time and increases productivity.

Convenient and fast: the self-service government inquiry terminal can work 24 hours a day, no need to queue up, no need to make an appointment, and can be used at any time. Especially during the closed hours of government departments such as evenings and holidays, it can also meet the needs of the public.

Reduce costs: After government departments promote self-service government affairs inquiry terminals, it can not only improve work efficiency, but also reduce the waste of public resources. Government departments can transfer part of their human capital to other key tasks to improve service quality; at the same time, prevent excessive time-consuming opportunity costs such as long queues.

Strong service quality: Through the self-service government affairs inquiry terminal, not only can residents and enterprises make inquiries conveniently, but also can issue announcements in time for publicity. Government departments can optimize work processes through technologies such as machine queries to further improve service quality and efficiency.

In short, the self-service government inquiry terminal can improve the service quality and efficiency of government departments, and provide residents and enterprises with more convenient, fast, efficient and safe inquiry services. It is an important form of government services in the future, and has been supported and used by more and more government departments.