At present, the main problems exist in hospitals are, long waiting time for registration, long check-up time for medicines, long payment time, and short diagnosis and treatment time. With the gradual development of intelligence, the widespread use of KER’s Medical Self-service Terminals has enabled patients to stop running for registration, payment, and printing test reports, and the efficiency of medical treatment has been significantly improved.

The payment of medical self-service terminals supports payment by cash, bank card, Alipay and WeChat. The test reports can be printed on the self-service terminal. If the patient is hospitalized, a one-day hospitalization list can be printed. In addition, patients can assess the satisfaction of the doctors at the medical self-service terminal, making hospital management very transparent.

 From the perspective of the hospital, if a multi-function medical self-service terminal is placed in the outpatient hall, patients can make self-registration on the kiosk by using a diagnosis card or social security card, and then go to the department for treatment and complete relevant tests and inspections. After prescribing the prescription and paying at the machine, you can go to the window to collect medicine. This not only reduces the workload of the hospital, but also improves the efficiency of the consultation, reduces the hospital’s operating cost, and improves the service level.

As for patients, it allows patients to enjoy the “one-stop” service of consultation process “registration, triage, prescription, and payment”, which improves the experience, satisfaction, and harmonizes the doctor-patient relationship.

The medical self-service terminal solution provided by KER can fundamentally handle the hospital affairs efficiently and quickly, guarantee the efficient and orderly operation of the hospital, and solve various problems caused by the long-term hospital’s traffic. At the same time, it can greatly save the time for patients to see a doctor.