Description

Floor-Standing Restaurant Self-Ordering and Payment Kiosk

KER Floor-Standing Self-Ordering Kiosk is an interactive ordering and payment terminal developed for restaurants, fast-food chains, cafes, bakeries, beverage stores, food courts and other hospitality businesses.

Customers can use the touchscreen to browse digital menus, select products, customize meal options, confirm orders and complete payment without waiting at a staffed counter. After the order is submitted, the kiosk can send the order information to the restaurant POS system, kitchen printer or Kitchen Display System.

The freestanding structure allows the kiosk to be installed independently in restaurant entrances, ordering areas and waiting zones without occupying existing counter space.

Screen size, payment terminal, printer, scanner, enclosure appearance and restaurant software integration can be customized according to the project.

Floor-Standing Design

The stable floor-standing structure is suitable for restaurants that require a dedicated self-service ordering point.

Key advantages include:

• Independent installation
• No reception counter required
• Suitable for entrances and ordering zones
• Clear visibility for customers
• More internal space for peripherals
• Stable installation in high-traffic areas
• Optional floor fixing
• Flexible branding and enclosure customization
• Suitable for single stores and chain deployment

The kiosk can be placed beside a traditional cashier counter or used in a dedicated self-ordering area.

Touchscreen Menu Ordering

Customers can complete the ordering process through a visual touchscreen interface.

Possible functions include:

• Browse menu categories
• View product photographs
• Check prices and descriptions
• Select meals and drinks
• Choose sizes and quantities
• Select flavors and ingredients
• Add toppings or side dishes
• Remove unwanted ingredients
• Select takeaway or dine-in
• Apply coupons or membership benefits
• Review the shopping cart
• Confirm the final order

The actual menu and ordering functions depend on the restaurant software.

Meal Customization

The kiosk can support configurable product options such as:

• Size selection
• Flavor selection
• Ice and sugar levels
• Cooking preferences
• Additional toppings
• Side dishes
• Drink selection
• Combo upgrades
• Ingredient removal
• Special customer notes

This makes the terminal suitable for fast food, bubble tea, coffee, bakery and customized meal businesses.

Product Recommendations and Upselling

The software can display recommended products during the ordering process.

Possible functions include:

• Recommended combinations
• Add-on suggestions
• Meal upgrades
• Promotional products
• Limited-time offers
• Popular items
• New products
• Membership promotions
• Quantity discounts
• Coupon reminders

These functions depend on the ordering software and promotion settings.

Multiple Payment Options

The kiosk can integrate different payment methods according to the target market.

Optional payment methods include:

• Credit and debit cards
• Contactless NFC payment
• QR code payment
• Mobile wallets
• Membership account payment
• Prepaid cards
• External or embedded POS terminals

A customized mounting bracket can be designed according to the selected payment terminal.

Cash payment can also be integrated, but banknote acceptance, coin acceptance and automatic change generally require a larger or specially designed cabinet.

Receipt and Order Number Printing

An optional thermal printer can produce:

• Order receipts
• Payment receipts
• Pickup numbers
• Queue numbers
• QR code vouchers
• Promotional coupons
• Customer service information

A 58mm or 80mm printer can be selected according to the paper format and expected transaction volume.

QR Code and Barcode Scanning

An optional scanner can support:

• Membership identification
• Coupon redemption
• Mobile order verification
• Pickup code scanning
• Loyalty program access
• Electronic voucher redemption
• QR payment
• Product barcode scanning

The scanner model and installation angle can be customized according to the project.

POS System Integration

The kiosk can connect with a restaurant POS system through API, SDK, middleware or other supported interfaces.

Typical exchanged information may include:

• Product and menu data
• Product prices
• Availability status
• Selected options
• Order amount
• Payment result
• Order number
• Store information
• Promotion details
• Transaction status

After a customer completes the order, the result can be synchronized with the POS system for further processing.

Integration scope and development cost depend on the POS platform and available interface documentation.

Kitchen Display System Integration

Orders can be transmitted automatically to the kitchen after payment or order confirmation.

Possible kitchen connections include:

• Kitchen Display System
• Kitchen receipt printer
• Preparation station screen
• Beverage station printer
• Pickup display
• Order management platform

The system may separate food and beverage items and send them to different preparation areas.

Dine-In and Takeaway Workflows

The kiosk can support different restaurant service modes.

Dine-in

Customers may select a table number, scan a table QR code or receive an order number.

Takeaway

Customers receive a pickup number or QR code after completing the order.

Food court

The kiosk can generate an order number and send the order to the corresponding restaurant or preparation station.

Pre-order collection

Customers can scan an online order code to verify or collect an existing order.

Multilingual User Interface

The interface can support multiple languages and display:

• Menu categories
• Product descriptions
• Ingredients
• Allergen information
• Ordering instructions
• Payment guidance
• Order confirmation
• Receipt collection instructions
• Error and staff-assistance messages

The exact languages and translated content are configured through the ordering software.

Centralized Menu Management

For chain restaurant projects, the software may support:

• Centralized menu updates
• Unified pricing
• Store-specific pricing
• Product availability management
• Sold-out item control
• Promotion scheduling
• Multilingual content updates
• Store-specific menus
• Advertising-content updates

These functions depend on the connected menu or POS platform.

Remote Device Management

An optional remote management platform may support:

• Device online status
• Printer paper status
• Payment-terminal status
• Scanner status
• Peripheral fault alerts
• Transaction statistics
• Error and event logs
• Remote restart
• Software updates
• Advertising-content updates
• Device usage reports

Remote functions require network connectivity and corresponding software support.

Customizable Hardware Configuration

Optional modules include:

• Capacitive touchscreen
• Windows or Android computer
• Receipt printer
• QR and barcode scanner
• NFC or RFID reader
• Payment terminal
• Camera
• Speaker
• Microphone
• Wi-Fi or 4G module
• LED lighting
• Customer pickup display
• Optional cash payment modules

The internal layout should be confirmed according to the selected modules before production.

Item	Specification
Product Type	Floor-Standing Restaurant Self-Ordering Kiosk
Main Functions	Menu browsing, order customization, payment and receipt printing
Installation	Floor standing
Display Size	21.5″, 23.8″, 27″ or 32″ optional
Screen Orientation	Portrait
Touchscreen	Projected capacitive touchscreen
Resolution	Up to 1920 × 1080
Processor	Intel or ARM platform optional
Memory	4GB / 8GB / customized
Storage	64GB / 128GB / 256GB optional
Operating System	Windows / Android / Linux optional
Receipt Printer	58mm or 80mm thermal printer optional
Scanner	QR code and barcode scanner optional
Card Reader	NFC or RFID reader optional
Payment	Card, NFC, QR and mobile wallet optional
Cash Payment	Optional, subject to cabinet configuration
Network	Ethernet, Wi-Fi and 4G optional
Audio	Built-in speaker optional
Camera	Optional
System Integration	POS, KDS, kitchen printer, API and SDK
Remote Management	Device, printer and transaction monitoring optional
Enclosure	Powder-coated metal cabinet
Installation Security	Floor fixing structure optional
Language	Multilingual interface supported
Branding	Logo, color and UI customization
Customization	OEM and ODM supported

Specifications are for reference only. Screen size, computer configuration, printer, scanner, payment terminal, cash modules, enclosure dimensions and restaurant software integration can be customized according to project requirements.