Description

Mid-Size Floor-Standing Multifunction Self-Service Kiosk

KER Mid-Size Floor-Standing Multifunction Self-Service Kiosk is a flexible hardware platform designed for healthcare facilities, government service halls, telecom stores, visitor centers, commercial buildings and other public-service environments.

The kiosk combines a touchscreen interface with optional printers, QR and barcode scanners, card readers, identity-verification devices, payment terminals and other peripherals. By installing different software and selecting the appropriate hardware modules, the same terminal can be adapted to a wide range of self-service workflows.

Its medium-sized floor-standing cabinet provides a practical balance between installation footprint and internal expansion space. It is more compact than a large full-function service terminal while offering greater integration capacity than a basic information kiosk.

The enclosure, screen size, module layout, operating system and software connection can all be customized according to the customer’s project requirements.

Flexible Multi-Purpose Kiosk Platform

This model is designed as a customizable terminal rather than a single-function machine.

Possible applications include:

• Patient registration and hospital check-in
• Queue number collection
• Government service applications
• Telecom and utility account inquiry
• Visitor registration
• Appointment verification
• Ticket and voucher printing
• Bill inquiry and payment
• Membership services
• Information inquiry
• Document and receipt printing
• Customized industry applications

Customers can select only the required functions, helping control hardware cost and simplify deployment.

Medium-Sized Floor-Standing Design

The medium-sized cabinet is suitable for projects that need multiple integrated modules without using an oversized enclosure.

Key advantages include:

• Moderate installation footprint
• Stable floor-standing structure
• Space for several optional peripherals
• Suitable user operating height
• Convenient maintenance access
• Lockable internal compartments
• Flexible placement in public areas
• Easier transportation than larger kiosks
• Custom cabinet color and logo branding

The kiosk can also be fixed to the floor for additional stability and security.

Interactive Touchscreen Operation

The touchscreen provides a clear and user-friendly interface for different self-service procedures.

Depending on the installed software, users may be able to:

• Select a language
• Choose a service
• Enter personal or account information
• Scan a QR code or document
• Verify an appointment or reservation
• Review transaction details
• Complete payment
• Print a receipt, queue ticket or confirmation
• Receive service instructions

The interface can be customized with the customer’s logo, color scheme, language and service workflow.

QR Code and Barcode Scanning

An optional scanner can support:

• Appointment verification
• Queue reservation codes
• Electronic ticket redemption
• Customer account lookup
• Mobile order verification
• Membership identification
• Coupon redemption
• Payment QR codes
• Document barcode recognition

The scanner model and installation angle can be selected according to the required scanning distance and code type.

Card and Identity Verification

The kiosk can integrate different identification devices according to the application.

Optional methods include:

• IC card reading
• RFID and NFC card reading
• Membership card reading
• Medical card reading
• National ID card reading
• Passport scanning
• Magnetic-stripe card reading
• Camera-based image capture
• Fingerprint or biometric devices through compatible third-party systems

The final identification configuration depends on the customer’s software, target country and local compliance requirements.

Receipt, Ticket and Document Printing

The kiosk can be configured with different printer types.

Possible printed outputs include:

• Queue numbers
• Payment receipts
• Registration confirmations
• Appointment vouchers
• Service tickets
• Visitor passes
• Transaction records
• Promotional coupons
• A4 documents, subject to cabinet and printer configuration

A 58mm or 80mm thermal printer is suitable for receipts and queue tickets. An A4 printer may be integrated when larger documents are required and sufficient cabinet space is available.

Optional Payment Integration

For projects requiring payment or account recharge, the kiosk can support:

• Credit and debit card payment
• Contactless NFC payment
• QR code payment
• Mobile wallets
• Membership account deduction
• External or embedded POS terminals
• Optional banknote acceptance
• Optional coin payment

Cash modules require separate confirmation of the supported currency, denominations and internal installation space.

Healthcare Service Applications

When configured for hospitals or clinics, the kiosk may support:

• Patient registration
• Appointment check-in
• Medical card reading
• Identity verification
• Queue number printing
• Report inquiry
• Hospital navigation
• Payment
• Receipt printing
• HIS or appointment system integration

The exact medical workflow depends on the hospital software and available interfaces.

Government and Public-Service Applications

For government halls and public-service locations, the kiosk may support:

• Service category selection
• Appointment verification
• Identity authentication
• Form information entry
• Queue number printing
• Document scanning
• Payment of service fees
• Receipt or voucher printing
• Information inquiry
• Third-party platform connection

This helps organizations divert routine services from staffed counters and reduce waiting times.

Telecom and Utility Applications

The terminal can also be configured for telecom, broadband, electricity, water, gas or property-service applications.

Possible functions include:

• Account-number input
• QR code account lookup
• Bill inquiry
• Package or service selection
• Account recharge
• Cash or card payment
• Receipt printing
• Billing-system integration
• Customer-service information display

Visitor Registration and Check-In

For offices, factories, campuses and commercial buildings, the kiosk can support:

• Appointment lookup
• Invitation QR code scanning
• Visitor information entry
• ID or passport reading
• Host notification
• Camera capture
• Visitor-pass printing
• Check-in and check-out records

The exact process can be customized according to the visitor-management platform.

Third-Party Software Integration

The kiosk can connect with customer software through API, SDK, middleware or other supported interfaces.

Possible integrations include:

• Hospital Information System
• Queue management system
• Government service platform
• Telecom BOSS or billing system
• Visitor management system
• Ticketing platform
• POS or payment system
• Membership system
• ERP platform
• Remote device management system

Typical exchanged data may include:

• User identity
• Appointment or account information
• Service type
• Payment amount
• Transaction result
• Queue or ticket number
• Printing data
• Equipment status
• Error and operation logs

The final integration scope depends on the customer’s workflow and available technical documentation.

Remote Monitoring and Management

An optional remote management platform can support:

• Device online status
• Printer paper status
• Scanner and card-reader status
• Payment-device status
• Peripheral fault alerts
• Transaction records
• Error and event logs
• Remote restart
• Software updates
• Advertising-content updates
• Equipment usage statistics

Remote functionality requires network connectivity and corresponding management software.

Secure and Serviceable Cabinet

The kiosk uses a lockable metal enclosure suitable for public and commercial environments.

Available design features include:

• Lockable maintenance door
• Separate peripheral compartments
• Hidden internal wiring
• Ventilation and cooling
• Mechanical or electronic locks
• Door-open sensor
• Internal camera
• Floor anchoring
• Secure module mounting
• Custom enclosure dimensions and openings

The internal structure can be redesigned around the selected printer, scanner, card reader and payment equipment.

---

Application scenarios

Hospitals and Clinics

Used for patient registration, appointment check-in, queue ticket printing, payment and information inquiry.

Government Service Halls

Used for appointment verification, service selection, identity authentication and voucher printing.

Telecom and Utility Stores

Used for account inquiry, recharge, bill payment and receipt printing.

Visitor and Reception Centers

Used for visitor registration, invitation verification and pass printing.

Banks and Financial Service Areas

Used for information inquiry, form processing, queue management and selected non-cash services.

Transportation and Ticketing Locations

Used for ticket collection, reservation verification and service printing.

Commercial and Public Buildings

Used for navigation, membership services, payment, registration and customized self-service workflows.

System Integrators and Software Companies

Used as a configurable kiosk hardware platform for third-party software projects.