Description

Hotel Self Check-In Kiosk with Key Card Dispenser and Detachable Stand

KER Hotel Self Check-In Kiosk is a modular hospitality terminal designed for hotels, resorts, serviced apartments, hostels, capsule hotels and other accommodation properties.

The kiosk enables guests to complete essential arrival procedures independently, including reservation lookup, identity verification, guest information confirmation, payment and automatic room key card collection.

A major advantage of this model is its detachable floor stand. The upper service terminal can be installed on the base as a complete floor-standing kiosk or removed and placed on a reception counter as a desktop check-in terminal.

This flexible structure makes the machine easier to pack, transport, install and relocate while allowing hotels to choose the most suitable deployment method for each property.

The kiosk can connect with the hotel’s Property Management System, reservation platform and door-lock card encoding system according to the project requirements.

Detachable and Modular Structure

The removable base provides two installation formats using the same upper terminal.

Floor-standing deployment

Suitable for:

• Hotel lobbies
• Unattended reception areas
• Self-service zones
• Late-night check-in points
• High-traffic entrance areas

Countertop deployment

Suitable for:

• Existing reception desks
• Small hotels with limited floor space
• Trial installations
• Temporary reception areas
• Staff-assisted check-in

The modular structure provides several practical advantages:

• Easier international transportation
• Reduced packing volume
• More flexible on-site installation
• Convenient relocation between hotel areas
• Lower redesign cost when deployment conditions change
• Easy conversion between floor-standing and countertop use

The stand design, mounting points and cable routing can be customized according to the project.

Guest Self Check-In

Depending on the connected software and hotel workflow, guests can complete the following steps:

1. Select a language
2. Enter a reservation number or scan a booking QR code
3. Retrieve the reservation
4. Scan a passport or identity document
5. Confirm guest and stay information
6. Pay the room balance or authorize a deposit
7. Confirm or receive a room assignment
8. Encode and collect the room key card
9. Print a receipt and hotel information

The exact check-in process can be adjusted according to the PMS, local guest-registration requirements and hotel operating rules.

Automatic Room Key Card Issuing

The kiosk can integrate a hotel key card dispenser and encoder.

Possible functions include:

• Blank room card storage
• Automatic single-card dispensing
• Room number and access-permission encoding
• Check-in and check-out time writing
• Failed-card detection
• Low-card warning
• Empty-card warning
• Card inventory monitoring
• Optional card collection during self-check-out
• Integration with compatible hotel door-lock systems

The final card module must be selected according to:

• Card size
• RFID, NFC or IC technology
• Encoder protocol
• Door-lock brand
• Hotel lock-management software

The room card and door-lock platform should be confirmed before the final hardware configuration is selected.

Reservation Lookup

Guests may retrieve their booking through:

• Reservation number
• Booking QR code
• Mobile phone number
• Passport information
• National ID number
• Membership card
• Verification code
• NFC or RFID credential

The available methods depend on the PMS and connected booking system.

Passport and Identity Verification

Optional identification devices can include:

• Passport scanner
• National ID card reader
• MRZ reader
• QR and barcode scanner
• NFC passport reader
• Camera
• Facial comparison through compatible third-party software
• Signature pad

These devices can help automate guest registration and reduce manual data entry.

The hotel or software provider should confirm local privacy, identity-verification and guest-registration requirements.

PMS Integration

The kiosk can connect with a Property Management System through API, SDK, middleware or other supported interfaces.

Possible functions include:

• Reservation retrieval
• Guest information synchronization
• Room availability inquiry
• Room assignment
• Check-in status update
• Check-out status update
• Charge and payment inquiry
• Deposit processing
• Invoice information
• Transaction records

The final integration scope depends on the PMS platform and available technical documentation.

Hotel Door-Lock System Integration

The kiosk can connect with the hotel lock system to encode a room access card.

Possible exchanged information includes:

• Room number
• Guest access permission
• Check-in time
• Check-out time
• Public-area access
• Elevator-floor permission
• Lost-card replacement
• Card cancellation
• Extended-stay permission

Compatibility must be confirmed with the selected door-lock supplier and card encoder.

Payment and Deposit Processing

Optional payment methods include:

• Credit and debit cards
• Contactless NFC payment
• QR code payment
• Mobile wallets
• Deposit pre-authorization
• Embedded POS terminal
• External POS terminal
• Optional cash acceptance
• Optional cash recycling

The payment-terminal bracket can be customized according to the selected device.

Payment certification, merchant acquiring and deposit authorization depend on the payment provider and target market.

Receipt and Hotel Information Printing

An optional thermal printer can print:

• Check-in receipt
• Payment confirmation
• Room information
• Breakfast voucher
• Wi-Fi instructions
• Hotel facility information
• Check-out instructions
• Invoice or transaction reference
• Promotional coupons

A 58mm or 80mm printer can be selected according to the paper format and cabinet structure.

Optional Self Check-Out

The same terminal can also support self-service check-out when connected to the hotel systems.

Possible functions include:

• Retrieve the current stay
• Review room charges
• Pay outstanding balances
• Print an invoice or receipt
• Deactivate the room card
• Collect the returned room card
• Update the PMS
• Submit guest feedback

A separate card collection module is required when physical card return is needed.

Multilingual User Interface

The touchscreen interface can support multiple languages and guide guests through each service step.

The interface may display:

• Booking lookup instructions
• Identity-verification guidance
• Guest information
• Room and stay details
• Payment instructions
• Card collection prompts
• Hotel policies
• Breakfast and facility information
• Wi-Fi information
• Error and assistance messages

The interface can be customized with the hotel’s logo, colors, photographs and brand style.

Remote Device Management

An optional management platform can support:

• Device online status
• Room card inventory
• Printer paper status
• Scanner and payment-device status
• Peripheral fault alerts
• Transaction and operation logs
• Remote restart
• Software updates
• Content updates
• Usage statistics

This is useful for hotel groups managing terminals across several properties.

Flexible Hardware Configuration

Optional modules include:

• Capacitive touchscreen
• Industrial PC or Android computer
• Passport and ID scanner
• QR and barcode scanner
• Hotel key card dispenser
• Room card encoder
• Thermal receipt printer
• Card payment terminal
• NFC or RFID reader
• Camera
• Speaker and microphone
• Signature pad
• Cash payment module
• UPS
• Wi-Fi or 4G module
• Electronic lock
• Remote monitoring system

Customers can select only the modules required for the actual hotel workflow.

Item	Specification
Product Type	Modular Hotel Self Check-In and Key Card Kiosk
Main Functions	Reservation lookup, identity verification, payment and room card issuing
Installation	Floor standing or countertop
Stand	Detachable floor stand
Display Size	15.6″, 21.5″ or customized
Touchscreen	Projected capacitive touchscreen
Resolution	Up to 1920 × 1080
Processor	Intel or ARM platform optional
Memory	4GB / 8GB / customized
Storage	64GB / 128GB / 256GB optional
Operating System	Windows / Android / Linux optional
Card Module	Hotel room key card dispenser and encoder optional
Supported Cards	RFID, NFC, IC or customized by lock system
Identification	Passport, ID, QR, barcode and camera optional
Receipt Printer	58mm or 80mm thermal printer optional
Payment	Card, NFC, QR and optional cash payment
Network	Ethernet, Wi-Fi and 4G optional
System Integration	PMS, CRS, booking system and hotel door-lock platform
Remote Management	Device, card, printer and transaction monitoring optional
Enclosure	Powder-coated metal cabinet
Security	Lockable maintenance door and electronic lock optional
Language	Multilingual interface supported
Branding	Logo, color and UI customization
Customization	OEM and ODM supported

Specifications are for reference only. The card dispenser, card encoder, identification devices, payment modules, PMS integration and hotel lock system connection must be configured according to the project requirements.