Description

Restaurant Queue & Number Calling Display System

KER Restaurant Queue & Number Calling Display System is a customer-facing digital display solution designed for restaurants, food courts, cafes, takeaway stores and other high-volume food-service environments.

The system helps restaurants organize customer queues, order pickup and service notifications through clear digital number displays.

Instead of relying on staff calling customer names or manually managing paper queue tickets, the display can show the current number, order status or service message in real time.

The system can be integrated with restaurant POS, self-ordering kiosks, KDS and other order-management platforms.

Customer Queue Number Display

The display can show:

• Current queue number
• Next number
• Service counter
• Order number
• Pickup status
• Waiting information
• Customer instructions

This allows customers to monitor their position without repeatedly approaching staff.

Order Pickup Display

For restaurants using order numbers, the screen can display orders that are ready for collection.

Possible information includes:

• Order number
• Pickup status
• Counter number
• Ready notification
• Service message

Typical workflow:

Customer Places Order → Order Sent to Kitchen → Order Prepared → KDS Marks Ready → Pickup Number Displayed

This works particularly well for fast-food restaurants and food courts.

Number Calling

The system can support a digital number-calling workflow.

Possible functions include:

• Next number calling
• Number announcement
• Visual call display
• Counter assignment
• Repeat call
• Recall number
• Priority service

Audio calling can be added through speakers or an external PA system where required.

Multiple Display Modes

The display can be configured for different content types.

Possible modes include:

Queue Mode

• Queue numbers
• Current number
• Next number

Order Pickup Mode

• Ready orders
• Pickup counter
• Order status

Service Mode

• Customer service number
• Counter information
• Service instructions

Advertising Mode

• Promotions
• Menu items
• Brand videos
• Announcements

The display can switch between modes according to the restaurant’s workflow.

Restaurant POS Integration

The display system can receive order and customer information from connected POS software.

Possible data includes:

• Order number
• Order status
• Table number
• Pickup status
• Payment status
• Service counter

The exact integration depends on the restaurant POS platform and available API or SDK documentation.

KDS Integration

The display can be integrated with the kitchen display system.

Example workflow:

This creates a complete digital order flow from ordering to pickup.

Self-Ordering Kiosk Integration

When customers order through a self-ordering kiosk, the system can automatically display the generated order number.

Once the kitchen marks the order as ready, the pickup display can update the status.

This creates a seamless:

Order → Prepare → Ready → Pickup

workflow.

Table and Counter Information

Depending on the restaurant’s operation, the system can show:

• Table number
• Pickup counter
• Drive-through lane
• Service counter
• Collection point

This is useful for restaurants with multiple service areas.

Audio Call Function

Optional audio functionality can provide:

• Number announcement
• Order-ready announcement
• Counter announcement
• Repeat call
• Multilingual voice prompts

Text-to-speech can be integrated where supported by the software platform.

Digital Menu and Promotional Content

Although the primary purpose is queue and order calling, the display can also be used for promotional content during idle periods.

Possible content includes:

• Menu items
• Combo promotions
• Seasonal offers
• Brand videos
• Product images
• Customer instructions
• Restaurant announcements

This allows the display to generate additional commercial value outside peak service periods.

Multi-Counter and Multi-Station Management

For large restaurants, the system can support multiple service points.

Examples:

• Pickup counter
• Beverage counter
• Dessert counter
• Takeaway counter
• Customer service desk

Orders can be routed to the appropriate display or counter according to the restaurant software.

Cloud and Remote Content Management

For chain restaurants, optional remote management can support:

• Display online status
• Content updates
• Number configuration
• Remote restart
• Software updates
• Advertisement scheduling
• Multi-store configuration

This allows operators to centrally manage displays across multiple locations.

Hardware Configuration

Depending on the project, the solution may include:

• LCD display
• Touchscreen or non-touch display
• Media player
• Mini PC
• Android player
• Speaker
• LED indicators
• Network module

The display size, resolution, orientation and mounting method can be customized.

Mounting Options

Possible installation methods include:

• Wall mounted
• Ceiling mounted
• Counter mounted
• Pole mounted
• Freestanding
• Landscape orientation
• Portrait orientation

This allows the system to fit different restaurant layouts.

Software Integration

The system can connect to:

• POS
• KDS
• Self-ordering kiosk
• Restaurant management system
• Queue management system
• Order management platform
• Online ordering platform

Possible communication methods include:

• API
• SDK
• HTTP
• TCP/IP
• WebSocket
• Custom middleware

Item	Specification
Product Type	Restaurant Queue & Number Calling Display System
Main Function	Queue display, order calling and pickup notification
Display Size	Customized
Display Type	LCD / LED / Touchscreen Optional
Orientation	Landscape / Portrait
Resolution	Full HD / 4K Optional
Media Player	Android / Windows / Linux Optional
Speaker	Optional
Audio Calling	Optional
Network	Ethernet / Wi-Fi Optional
POS Integration	Supported
KDS Integration	Supported
Ordering Kiosk Integration	Supported
Queue Management Integration	Optional
Remote Management	Optional
Mounting	Wall / Ceiling / Counter / Floor Optional
Branding	Logo / UI / Content Customization
OEM / ODM	Supported