Description

General-Purpose Self-Service Kiosk for Multiple Applications

KER General-Purpose Self-Service Kiosk is a flexible touchscreen terminal designed for businesses and public service organizations that require a compact, customizable self-service solution.

The kiosk can be equipped with a QR code scanner, thermal receipt printer, payment terminal, card reader and other optional modules. By installing different application software, the same hardware platform can be configured as a restaurant ordering kiosk, queue management terminal, ticket printing kiosk, appointment registration machine or information service terminal.

Its modular design allows customers to select only the hardware and software functions required for their project, helping reduce development time and deployment costs.

Flexible Multi-Purpose Kiosk Platform

Unlike a single-function ticket or queue machine, this model can be adapted to different workflows through software and peripheral configuration.

Typical functions include:

• Self-service ordering
• Queue number collection
• Ticket and voucher printing
• Appointment registration
• QR code verification
• Visitor check-in
• Information inquiry
• Membership services
• Payment collection
• Customized industry applications

This makes the kiosk suitable for system integrators, software companies, restaurants, hospitals, government agencies and other organizations requiring customized self-service hardware.

QR Code and Barcode Scanning

An optional QR code or barcode scanner can be integrated for different verification and identification workflows.

Applications include:

• Scanning mobile order codes
• Appointment verification
• Electronic ticket redemption
• Membership identification
• Coupon redemption
• Queue reservation verification
• Visitor invitation codes
• Payment QR codes
• Product barcode scanning

The scanner model and installation position can be customized according to the application.

Receipt, Ticket and Queue Number Printing

The integrated thermal printer can be used to produce different types of paper documents, including:

• Queue numbers
• Order receipts
• Payment receipts
• Admission tickets
• Appointment confirmations
• Pickup vouchers
• Service certificates
• Promotional coupons

A 58mm or 80mm thermal printer can be selected according to the required print width, speed and paper capacity.

Restaurant Self-Ordering Application

With restaurant ordering software, the kiosk can allow customers to:

• Browse digital menus
• Select meals and products
• Choose sizes and add-ons
• Confirm the order
• Complete payment
• Print an order receipt or pickup number
• Send the order to the POS or kitchen system

It can be deployed in restaurants, cafes, bakeries, food courts and beverage stores.

Queue Management Application

When connected to a queue management system, the kiosk can be used in:

• Hospitals
• Banks
• Government service halls
• Telecom stores
• Clinics
• Service centers
• Business offices

Customers can select the required service, enter basic information and print a queue number. The transaction data can also be sent to a central queue management platform.

Ticketing and Voucher Printing

The terminal can be configured for ticket issuing and voucher printing in locations such as:

• Museums
• Amusement centers
• Cinemas
• Tourist attractions
• Events
• Transportation facilities
• Parking service centers

The kiosk can support ticket purchase, QR code verification, electronic voucher exchange and physical ticket printing, depending on the software and integrated payment modules.

Registration and Check-In

The kiosk can also be used for appointment, visitor or customer registration.

Optional functions may include:

• Mobile number entry
• Appointment code verification
• ID or card reading
• QR invitation scanning
• Form completion
• Digital signature
• Receipt or confirmation printing
• Camera capture

The exact process can be customized according to the customer’s system.

Optional Payment Integration

For applications requiring payment, the kiosk can support:

• Credit and debit card terminals
• NFC and contactless payment
• QR code payment
• Mobile wallet payment
• Cash acceptance
• Coin payment
• Cash recycling modules

Payment functions are optional and can be selected according to the local market and project budget.

System and Software Integration

The kiosk can connect to third-party systems through API, SDK or other communication protocols.

Possible integrations include:

• POS systems
• Queue management platforms
• Ticketing systems
• Appointment systems
• Restaurant ordering software
• Kitchen Display Systems
• Membership systems
• Payment gateways
• Visitor management systems
• Cloud management platforms

KER can provide kiosk hardware, operating system configuration and interface integration support. The final software scope depends on the customer’s business workflow and available API documentation.

Remote Management

An optional remote management platform can support:

• Device online status
• Printer paper status
• Peripheral fault alerts
• Software updates
• Remote restart
• Transaction records
• Advertising content updates
• Error logs
• Equipment usage statistics

This helps operators manage kiosks deployed across multiple locations.

Compact and Customizable Design

The kiosk uses a compact metal enclosure that can be placed in reception areas, restaurants, service halls, entrances and other public locations.

Customization options include:

• Cabinet size
• Screen size
• Enclosure color
• Logo and branding
• Module openings
• Printer position
• Scanner position
• Payment terminal bracket
• Desktop or floor-standing installation
• Accessibility design

Application Scenarios

Restaurants and Cafes

Used for self-ordering, payment and order receipt printing.

Hospitals and Clinics

Used for registration, appointment verification and queue number printing.

Banks and Government Service Centers

Used for service selection, information entry and queue management.

Museums and Entertainment Venues

Used for ticket purchase, voucher exchange and admission ticket printing.

Retail Stores

Used for product inquiry, membership services, payment and pickup verification.

Offices and Visitor Centers

Used for visitor registration, invitation verification and badge or receipt printing.

Custom Software Projects

Suitable for software companies and system integrators requiring a customizable kiosk hardware platform.

Technical Specifications