INTRODUCTION
The queue number call machine is popularly called queue machine,number collect machine or number call machine,its professional name is queue management system.
It is a high-tech product which integrates computer technology, network technology, multimedia technology and communication control technology, and can effectively replace customers in queuing.
The system can automatically track the status of each service queue and adjust it. Operators can monitor and manage system status remotely. It is suitable for all kinds of window service industries. At home and abroad, it has been widely used in banks, hospitals, securities insurance companies, government service centers, public security, industrial and commercial taxation, vehicle management, Technical Supervision departments, letters and visits and other departments. Various customer service centers, 4S stores, catering, enterprise after-sales service centers and other service places.
Main function and Advantages:
1. System can support more than 100 kinds of services.
2. System support more than 10 unit Online unity dispense ticket.
3.System support multi waiting area prompt calling information, waiting area Voice and display can be independent
4. Ticket dispenser interface picture can be allodial changed by customer Personalized design.
5. Each services keys customer can be allodia changed by customer Personalized design.
6. Each service queue customers can be allodia increase or decrease as needed.
7. Each service number of waiting person can allodia set display on the interface, and Any layout.
8. Each service work time and blocking period can allodia set and change .
9. Operating staff increase or decrease and Log in to account can allodia change .
10. Voice calling information can easy set and change.
11. LED Display content can easy set and change.
12. Every services category can easy set and change.
13. Queue service customer of each Operating staff can allodial set.
14. About ticket text pattern & business name&time format&can change the font and size,paper length can customize according to customers such as personalized settings.
15. The system supports background music, music tracks entirely is select-able .
16.The system supports the manager on duty at the creation of monitoring software, Handle a variety of special situations.
17. System has powerful Statistics management functions, can remote monitoring.
18.The system may configure the client evaluation pad ,and Queuing information (SMS) prompts.
19. Support Large Size LCD/LED for Main Display
SPECIFICATION
PC System (Customize) | Motherboard | Advantech/ Seavo/ Gigabyte |
CPU | Dual core G2020, Four Core I3/ I5 /I7 | |
RAM | 2GB/4GB/8GB | |
HDD | 320G/500G | |
Power Supply | Hunt Key/Great Wall | |
Interface | RS-232 Ports; LTP; USB Ports, 10/100M Net Port;Integrated Net Card,Sound Card | |
Touch Screen | Screen Size | 17”, 19” (optional from 15” to 82”) |
Screen Type | SAW, IR, Capacitive | |
Resolution | 4096×4096 | |
Feature | High Transparence, Precision and Durability | |
Monitor | Screen Size | 17”, 19” (optional from 15” to 82”) |
Brightness | 300cd/m2 | |
Contrast | 1000:1 | |
Resolution | 1280×1024(1920*1080) | |
Kiosk Cabinet | Material | Cold-rolled Steel ST12 SPCC with1.5mm thickness |
Coating | Car painting technology | |
Feature | Easy service access through front and back | |
Color or Logo | Customizable | |
Parts | Multimedia speakers ,Internal ventilation system | |
Card Reader | Card Type | Magcard, IC Card, RF Card, Mifare Card, UL Card |
Interface | RS232/USB | |
Card Entry Method | Signal of Magnetic, Optoelectronic and rear card | |
Encrypted Pin Pad | Key Life Span | 2,000,000 cycles |
Key Force | 2-3N | |
Key Trip | >2.5mm | |
Protection Level | IP65 | |
Bill Acceptor | Brand | Cash Code/ MEI/ ITL/ICT |
Validation Rate | High than 96% | |
Capacity | 600notes~1500notes | |
Thermal Printer | Brand | Epson/Custom/Citizen |
Auto-cutter | Included | |
Width of Paper | 50mm/80mm/112mm |
WIRELESS QUEUE MANAGEMENT KIOSK
Deliver after installed and debugged, plug and play.
APPLICATION AREA
Strong Function, High Cost-effective
queue machine/ticket machine/business handling/touch query
INDUSTRIAL AND COMMERCIAL TAX
BANKS AND HOSPITALS
TELEOM BUSINEE HALL
ELECTRIC POWER BUREAU
COSMETOLOGY SHOP
MULTI-FUNCTION
Queuing for tickets; Personalized customization; Evaluation system; Network booking
HANDLING PROCEDURES
customer arrival→queuing for number→prompt for handling→prompt for handing→handle the business→completed the business→evaluate your satisfied degree→ customer leave
NO WIRE
HD display, multi-point touch
slot for ticket collection
cold rolling steel plate, car paint technique
streamlined design, easy to operate
-built-in wifi module, stable signal
-wireless send and receive signal
-wireless effective distance over 80 meters
-database based on oracle signal covers 2000 square meters
SUPER STRONG CPU
Use low consumption and high performance industrial motherboard, standard configuration is J1900, can upgrade to i3/i5/i7, for more details, please contact service center.
SUPPER STRONG HEAT DISSIPATION
HIGH AND LOW TEMPERATURE RESISTANT
WORKING FOR 24 HOURS
SUPER LONG TIME STANDBY
All equipment totally closed inside the all-in-one PC, touch sensing components perceive user operation across tempered glass without physical loss.
QUEUE MANAGEMENT KIOSK OPTIONS
Ticket machine+(caller+window screen+evaluator)x number of windows+general screen
Ticket Machine: put it in a bright position, where is convenient for customers to get number, only one standard kiosk is ok.
Caller: business handling window workers call customers, one caller in each window
Window Screen: use to display current calling info, standard 4 or 8 words, one screen in each window
Evaluator: use for customers to evaluate their satisfied degrees for workers
General Info Display Screen: use to display calling info in the rest area, standard 4 or 8 words
WIRELESS MODULE
1. ISM band wireless communication, USB communication interface virtual serial communication, support XP and Windows7 communication frequency 430-500 Mhz, transmission power 10dBm, frequency error<5 ppm, annual aging rate <5 ppm.
2. Outdoor open ground visual distance communication distance is 200 meters, indoor communication distance varies from 50 meters to 150 meters according to the field environment.
3. The communication controller is powered by the USB port of the computer. The current is less than 400mA. The data from an external power supply USB port to the wireless port is transparent transmission, that is, the data sent and received. The user does not need to care about the date transmission and error correction processing of the wireless bottom layer, so that the user can use his own convenience. Communication protocols and networking.
SUCCESSFUL CASES
KER Is Anywhere
Our queue management kiosk has been widely using in all walks of life, including government and enterprises and institutions, banks, and hospitals, industrial and commercial tax bureau, telecom service hall, beauty treatment, etc.